Privacy Policy

Thank you for visiting this website, which is owned and operated by a subsidiary or affiliate of Bodycad Laboratories, Inc. (collectively referred to as “Bodycad”). Bodycad is a medical device company, and a world leader in innovative and personalized orthopaedic technologies. Our goal and mission is to personalize orthopaedics to provide a true custom design for each and every patient.

This website privacy policy explains our information practices, as well as the choices you can make about the way your personal information is collected and used through this website. If you send us information through this website, you agree to our use and disclosure of that information in accordance with this policy.

Personal Information We Collect

You may browse many sections of this website without providing any personal information about yourself. For example, you can review our product offerings for patients or healthcare providers, or read about our company and its management. However, if you choose to register for one of our services, ask us a question through our Contact Us link, or apply for employment with us, we must necessarily collect some information from you. The information we collect will be related to the requested product or service, such as your name and contact details, the nature of the product or service requested, and related information so that we may fulfill your request and respond to you. If you apply for a job with Bodycad through our website, the information collected will include your qualifications for the position, your education, applicable licenses or certifications, prior job history, references, and any other information that you choose to include about yourself.

Occasionally, Bodycad may invite you to participate in a survey or poll such as providing feedback on our website site content, services, or products. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey.

For any information collected through our website, Bodycad will own that data.

Cookies and Other Anonymous Web Tracking Techniques

Like most websites, we use “cookies” on our website to help us serve you better on future visits, and to help us evaluate and improve the content or functions of our site. A cookie is a small text file, which is sent by a website, accepted by a web browser and then placed on your hard drive. The information collected from cookies lets us know that you visited our site in the past, and helps you avoid having to re-enter information on each visit in order to use some of our products or services. You can always set your browser to refuse all cookies from this and other websites that you may visit. This will provide you with more control over the acceptance of cookies on your computer. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies. By using our website and not disabling cookies, you consent to their use for the described purposes.

Using and Sharing Information Collected

Bodycad may share your information within its affiliates, subsidiaries, and related companies, as well as with third parties that assist us in providing the products or services you requested, or improving our marketing or administration. This includes companies that provide analytics to us regarding the use of our website, so that we can evaluate website navigation and continue improving our website content.

In the event that your data is transferred out of the country where you live, such as to Bodycad companies in other countries, please note that there may be different standards that apply as to how your data may be used and protected. The list of Bodycad companies is included in this website, and will be updated if we expand to other locations. Please be assured that Bodycad has put in place safeguards to ensure that your data is adequately safeguarded and protected regardless of the country. This includes obtaining written assurances from any third party given access to your data so as to require them to adopt standards that ensure an equivalent level of protection for your data as that adopted by Bodycad.

Bodycad does not share or sell any personal information that you provide to us through our website for any separate use by a third party.

From time to time, we will provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties who help us improve our business and services, but these statistics do not include any personal identifying information.

In the event that we sell, assign or transfer all or part of the Bodycad business, we may transfer your personal information to the buyer. However, the buyer, assignee, or transferee will be required to safeguard your personal information in a manner that is consistent with the requirements detailed in this Privacy Policy.

Safeguarding Your Information

Consistent with applicable laws and requirements, Bodycad has put in place appropriate physical, electronic, and administrative safeguards to protect your personal information from loss, misuse, alteration, theft, unauthorized access, or unauthorized disclosure. We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats, as they become known. However, as is the case with all websites, we unfortunately are not able to guarantee 100% security for data collected through our public websites.

If you are providing any sensitive personal information to us through our website, such as credit card details (for billing purposes), please be sure that the computer you are using to do so has an up-to-date anti-virus software in place to minimize the risk of any access to your information before it reaches us. For any credit card payments that take place in connection with this site, you will be linked to another site that has verified its compliance with a set of specific security requirements for collecting and processing credit card data, as issued by the Payment Card Industry (leading global credit card companies).

Our Commitment to Children’s Privacy

This website is not intended for use by children under 13 years of age. Any personal information inadvertently collected from children will be promptly erased. This does not affect any medical information about children that may be provided by healthcare professionals in connection with product or service information requests. Users of 13 to 18 years of age must submit the personal information of their legal representatives, such as their parents, who will be contacted to confirm that the use of the website by an underage individual occurs with the relevant consent of an adult.

Update, Modify or Correct Your Information

Bodycad takes reasonable steps to ensure that your personal data is accurate and up-to-date for the purposes for which it was collected. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. Consistent with legal requirements and limitations, you may also receive a copy of the personal information that Bodycad has on you. To do so, please write to us at info@bodycad.com. Please note that we will likely require additional information from you in order to honor the request.

Right to Unsubscribe

You have the right to unsubscribe from any services that we offer if you no longer wish to participate. Please note that if you have already requested products or services at the moment of your withdrawal of consent, a short period of time may be required for us to update your preferences, and ensure that we honor your request.

Links to Other Websites

Our website may contain links to other websites that are not owned or operated by Bodycad. You should carefully review the privacy policies and practices of these other websites, as we cannot control, and are not responsible for privacy policies or practices of third-party websites.

Changes to This Privacy Policy

As we continue to provide additional services, and the privacy laws and regulations keep evolving, it may be necessary to review or update this policy. We encourage you to review this Policy from time to time, as you return to our site, so that you are familiar with any changes. Please note that we use personal information in accordance with the privacy policy that was in effect at the time the information was collected.

Contact Us

If you have any questions, please email us at info@bodycad.com or write to us at 2035, rue du Haut-Bord, Quebec City, Canada, G1N 4R7

For questions regarding privacy concerns, you may also contact the privacy officer by email at privacy@bodycad.com